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ISD - Stress Free IT
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ISD is a local IT company with a wide reaching network of partners, resources and experience. We are a full-service firm providing routine maintenance, management and support for all your technology needs. See how our vast array of services can provide you the leverage you need to make technology benefit your business. Be more effective, efficient, and profitable while minimizing downtime and expenses.
We Guarantee IT!


24x7 Monitoring and Support - Total-Care

We call our 24x7 monitoring service TOTAL-CARE, as it represents a complete service for your business network.  Whether your business functions around the clock or just during certain hours, monitoring is a critical aspect to the proactive prevention of downtime. Through our real-time monitoring and support solutions, we can detect and remedy small problems before they progress to larger ones immediately, so you always come in to a working network environment. For  emergencies we’re available 24x7x365 to assist you.

Backup and Disaster Recovery - C-LinQ

Backup is no longer just about ensuring that you are protected in the event of a disaster, it has migrated toward full business continuity. Our comprehensive solution offers the protection of a complete system copy and automated off-site storage. We provide the convenience of not having to worry about tapes or software, and the ability to guarantee true business continuity with little, if any, downtime when a disaster happens.

IT Management

The traditional “hourly consulting” model results in unpredictable down-time, unexpected service fees, and loss of staff productivity. Our Total-Care solutions are designed to help you budget for IT services while minimizing productivity loss, saving you both time and money.

Total Security

Threats come in all shapes and sizes, from spam and malware (also called spyware) to outside intrusions and even employee theft. As a strategic IT partner, we maintain the necessary skills and best practices to insure your information security, both inside and outside your office.

ISD CIO Service

As the economy changes companies need to adjust to remain competitive. ISD can provide you with a virtual CIO at the fraction of the cost of a single employee to help guide you in the often complex world of technology, avoiding costly mistakes and putting your company resources to work for the benefit your bottom line.

Managing Projects

ISD will assist you with projects that may be necessary for the regular growth of your business. We will help you budget, plan, manage, and execute these enhancement projects.

Document Management

Studies show that more than 75 percent of a company’s “knowledge” is stored as documents and most companies do not have a way to effectively manage or search through this information. A document management system provides for an effective way of storing, accessing, searching, retrieving, and archiving your data on your network from documents to emails.  If reducing your paper storage or making retrieval of information fast and easy then document management solutions may be a great cost savings for your business.


Print Management

Don't buy your next printer or copier without considering a print management solution.  Our innovative print management solutions combine service, supplies and the cost of the hardware in one affordable monthly cost that makes managing your printers automatic and less of headache for you.

Phone Solutions

While many companies understand the critical nature of the IT infrastructure, many are frustrated by the unmanageable nature of the telephone system. ISD can help your company leverage the newest technologies and features which can fully integrate your communication system into your IT environment, all the while taking the headaches out of both support and billing, lowering your communications expenses by 50% or more.

Contact us to learn more about any of the above solutions for your business.

 

Testimonial

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"Besides being a joy to work with, Innovative Systems Direct is a take-charge company that is able to present ideas, suggestions and assistance in EVERY aspect of our practice. They not only respond promptly to any problems or questions that we may have, but have gone over and above our expectations in IT support. "

Lori Millette, Practice Manager Dina A. Eliopoulos, MD Center for Plastic Surgery
"What I like about ISD is the response time to calls for help. They continue to provide a rapid and professional level of service that keeps our network and business running smoothly! I highly recommend ISD!"

Dr. Nonnie M. Estella Nonnie Estella, MD, PC
"Our production server is the backbone of our business. ISD ultimately kept the company from losing tens of thousands of dollars in lost productivity and profits. We are thankful that we had the foresight to have the C-LinQ system from ISD!"

Brian Springmann Vice President - Business Development Schaefer Mortgage Corp.
"ISD has made it possible for the staff and I to focus completely on patient care and have made it easier for us to assist our patients with their needs.  After all, isn’t that what a partnership should be?  Don’t wait, call ISD, your patients deserve it."

Lori Millette, Practice Manager Dina A. Eliopoulos, MD Center for Plastic Surgery
"The BEST! That is all I can say about the team at Innovative Systems Direct. We get excellent support, VERY fast phone response and repairs that get us back to work. Not only do I recommend ISD, the practices I have referred them to ALSO recommend them!"

Kathryn Hughes, MD, FACS, Mill City Surgical Associates
"Having ISD’s C-LinQ system prevented a disastrous failure as they were able to detect the server was failing and, using the disaster recovery technology in the C-LinQ system, were able to keep our network operational and our employees productive."

Brian Springmann Vice President - Business Development Schaefer Mortgage Corp.
"I have complete confidence in ISD. I find them easy to deal with and talk to. Problems get solved quickly and follow up is excellent. I would HIGHLY recommend their service to other medical practices!"

Dr. Frank P. MacMillan, Jr., President, Merrimack Valley Gastroenterology
"The most important thing to me is time. ISD’s rapid response has kept my company running smoothly. I feel my business is protected and secure with ISD."

Javier Fernandez, Owner, Boston Automotive
"Quality of service, easy access and a belief that what you get is worth the expense. That’s what I like most about dealing with ISD!"

Sheila Gregg, Practice Manager, Piscataqua Plastic Surgery